Friday, September 14, 2018

More Evidence that Sustainability Helps Your Bottom Line
Shortly after completing a sustainability project for the New Jersey Small Business Development Center and the New Jersey Sustainable Business Registry, I came across more statistics about how being sustainable can help small businesses save money — especially restaurants – the foundation of the country’s economy and the small business community.
According to an article in Foods Safety Magazine written by Marty Sieh, chief operations officer at ENGIE Insight, restaurants that implement sustainable practices can reduce costs by 30%. In a tight business environment, these reductions are boosted by increased traffic by consumers who are looking for sustainable and environmentally friendly foodservice venues.
For example, Sieh wrote: “More than 80% of the $10 billion annual energy bill for the commercial foodservice sector is spent on inefficient food cooking, holding, and storage equipment. According to the National Restaurant Association’s 2018 State of Restaurant Sustainability report, restaurants could be doing more to tackle energy efficiency, waste management, and water usage. For example, less than half of restaurants surveyed use US Environmental Protection Agency's Energy Star-rated refrigerators or low flush toilets, and only 25% of restaurants use Energy Star-rated efficient dishwashers.”
While untapped technological efficiencies hurt the bottom line and the environment, the industry needs to do more than simply buy new equipment. Foodservice operations must also adopt new business models, utilize data collection, and evaluate their operations to holistically incorporate sustainability, he wrote.
“The ability to harness massive amounts of data from sophisticated control systems monitoring a variety of equipment brings new opportunities for companies to improve performance and mitigate risk. Beyond scarce resources and environmental consequences, more than half—55%—of consumers say they consider a restaurant’s food waste reduction efforts an important factor when they choose a restaurant,” he pointed out.
Indeed, statistics abound about consumers’ preference for businesses that are sustainable. Millennials are more inclined to spend their disposable dollars at retailers and restaurants that are recognizably sustainable. This means if your business is sustainable then tell the marketplace that it is.
Sieh wrote that as consumers and governments crack down on waste and recycling regulations, foodservice companies must implement programs that maximize efficient waste practices and stay in compliance.
“While certain regulations, such as municipalities banning plastic straws, have been making headlines over the last few months, they are slowly rolling out other legislation, including separating organic food waste from inorganic garbage. Companies looking to stay in compliance and avoid major fines must first understand their current waste makeup. By conducting waste audits—scientific studies of waste streams—businesses will understand the data associated with their waste profile, how food waste affects their hauling costs, and where the best diversion opportunities are. Understanding and utilizing this output helps foodservice providers adapt their business models to streamline waste practices and capitalize on their recycling and composting programs in a cost-effective manner,” he elaborated.
In many instances restaurants can incorporate simple changes to can have a major impact on the business as well as the environment, he wrote. It’s not necessary to stop everything and rebuild your business to become sustainable. Hospitality businesses and foodservice operations account for nearly 15% of commercial water use in the country. Sieh found that on the West Coast, Shari’s Cafe & Pies realized the dipper wells used to clean ice cream scoops were wasting 8 million gallons of water every year through data audits. As a result, Shari’s decided to switch from a perpetual flow of water to a heated demand-based system that reduced water usage by 35% and led to 15–18% savings on natural gas usage. Because equipment and building sensors are cheaper than they’ve ever been, and data monitoring and analytics are more advanced, restaurants can avoid massive losses in critical resources and capitalize their return on investment.
Furthermore, according to Energy Star, restaurants that invest strategically can cut utility costs up to 30% without sacrificing service, quality, or comfort.
“Restaurants, now more than ever, need to integrate sustainability and energy efficiency strategies into their business operations and corporate strategy. The road to sustainability is paved in data and without this foundational element restaurants cannot capitalize on all the opportunities these initiatives have to offer,” Sieh concluded.
The suggestions that Sieh cited in his article have applications beyond the foodservice industry. Eliminating waste, adjusting water consumption and improved energy management can help all businesses improve their bottom lines.
The August sustainability edition of The Small Business Voice that I referred to at the top of this blog focused on the benefits of joining the New Jersey Small Business Registry for expert no-cost consultation on how to convert your company into an efficient, sustainable business.
With information about the United Nations’ 17 Sustainable Development Goals, which serve as a roadmap for businesses and municipalities on becoming sustainable, the issue also offers statistics on how businesses that are members of the registry have made a positive difference on the environment and their balance sheets.
Sustainability is not only a target for large businesses but small businesses, the corner retailer and restaurant, can also benefit from jumping on this global bandwagon.
As Deborah K. Smarth, chief operating officer and associate state director of the NJSBDC, wrote:
“The most successful sustainability strategies often start with simple, low-cost initiatives that even the smallest business can accomplish. There are real opportunities for small businesses to yield significant benefits from the adoption of basic environmental best practices.
“For businesses interested in sustainability, but not sure where to start, the New Jersey Small Business Development Centers (NJSBDC) offer pro bono sustainability consulting and technical assistance. Over the past two years small businesses across New Jersey have taken advantage of this no cost service to find ways to integrate environmentally friendly practices into their day to day operations. NJSDBC’s expert counselors work with business owners to identify ways to increase efficiency through energy conservation, waste reduction, pollution prevention, streamlined procurement and risk management. Businesses are provided a baseline assessment of their environmental footprint, and a series of recommendations on how to implement sustainable practices.”
Looked from another point of view, sustainability is a growth opportunity for small businesses.
The issue also presents sustainability success stories of these Garden State companies: Consolidated Packaging Group, Ridgefield Park; Seeds of Hope Community Development, Atlantic City; Adams Rental, Hamilton; Viridian Environmental Field Services, Upper Montclair; Classic Auto Body, Paterson; Hamilton Washery, Hamilton; and Atlantic Health System, Morristown, NJ.
It’s a lesson for all businesses and even non-profit organizations. As Prof. Jeffrey Hollender of New York University’s Stern School of Business observed in the issue: for businesses, sustainability is more than the ecology.
For further information about the organizations cited here, visit their websites:
NJ Sustainable Business Registry: http://registry.njsbdc.com/
National Restaurant Association: https://www.restaurant.org/Home
Send me your sustainable success stories and I’ll share your achievements with others in cyberspace.
Scroll through my blog to read about more ways to boost your outreach.
I’d also like to invite you to visit my Thought Leadership website:
http://thoughtleadership.yolasite.com/              
If you’re looking for advice on recruiting, company handbooks and other human resources topics, I’d like to suggest to you this interesting website:

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